Briskva Tourist Agency, Rajka Stipe 28, 52440 Poreč, OIB: 24747698437 (hereinafter: Briskva), is committed to protecting your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian laws. This Privacy Policy explains how we collect, use, protect, and process your personal data.
1. Data Controller and Contact Information
The controller of your personal data is Briskva Tourist Agency.
For any questions regarding data processing and protection, you can contact us at:
– Address: Rajka Stipe 28, 52440 Poreč
– E-mail: info@briskva.com
Briskva has not appointed a Data Protection Officer as it is not required under current legislation.
2. Scope and Principles of Data Processing
This Policy applies to website visitors, guests, property owners, partners, and users of our marketing services.
Briskva processes data lawfully, fairly, and transparently, collecting only what is necessary and retaining it only for as long as required.
3. Categories of Data, Purposes, and Legal Bases
– Identification and Contact Data (name, surname, address, email, phone number, OIB, travel document data)
Purpose: reservation management, legal obligations (guest registration with eVisitor, Tax Administration, Ministry of the Interior).
Legal basis: contract performance, legal obligation.
– Payment Data (IBAN, transaction data, credit card data)
Purpose: payment processing – charging for accommodation, refunds, settlements with property owners and partners.
Legal basis: contract performance, legal obligation (accounting).
– Technical and Analytical Data (IP address, browser data, cookies)
Purpose: service improvement and security – website traffic analysis, system security, prevention of misuse.
Legal basis: legitimate interest, consent (cookies).
– Marketing Data (consent for newsletters/promotional offers)
Purpose: marketing and information – sending newsletters and offers.
Legal basis: consent.
4. Data Retention Periods
– Reservation and accounting data: retained until the expiration of the legal period (usually 11 years).
– Marketing data: until consent is withdrawn, without negative consequences.
– Technical data (logs): up to 2 years, unless longer retention is necessary for system security.
5. Data Sharing and Transfers
Data is shared only when necessary:
– With property owners: data required for reservations.
– With service providers: IT partners, financial institutions, accounting.
– With competent authorities: when required by law.
Data is processed within the EU. Transfers to third countries require adequate safeguards.
6. Security Measures and Your Rights
Briskva applies high security standards (SSL encryption, restricted access, backups).
You have the right to access, rectify, erase, restrict processing, data portability, and object. Requests should be sent to info@briskva.com. Briskva will respond within 30 days.
Complaints can be submitted to AZOP: Croatian Personal Data Protection Agency, Selska cesta 136, 10000 Zagreb, www.azop.hr.
Briskva does not use automated decision-making or profiling.
Our website may contain links to other sites for which we are not responsible.
For details on cookies, see our Cookie Policy.
Briskva reserves the right to amend this Privacy Policy. Changes will be published on the website.
Last updated: 01.10.2025